These Terms & Conditions (“Terms”) govern your access to and use of ondemandinstantsolar.com (the “Site”) and any products or services offered by On Demand LLC (“Company,” “we,” “us,” or “our”).
By accessing the Site, placing an order, or using any services, you agree to be bound by these Terms. If you do not agree, do not use the Site.
1. Company Information
On Demand LLC 1309 Coffeen Avenue, Suite 1200 Sheridan, Wyoming 82801 United States Registered Agent: Andrew Pierce, Agent Website: https://ondemandinstantsolar.com
2. Eligibility & Use of the Site
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You must be at least 18 years old and capable of entering into a legally binding agreement to use this Site.
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You agree to use the Site only for lawful purposes and in compliance with all applicable laws and regulations.
3. Products & Services
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All products and services are subject to availability and may be modified or discontinued at any time without notice.
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Product descriptions, pricing, specifications, and images are provided for informational purposes only and may change without notice.
4. Orders & Acceptance
All orders placed through the Site are subject to acceptance by the Company. We reserve the right to:
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Refuse or cancel any order
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Limit quantities
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Correct pricing or listing errors
Order confirmation does not constitute acceptance until payment has been successfully processed.
5. Pricing & Payment
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All prices are listed in U.S. dollars unless otherwise stated.
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Payments are processed through PCI-DSS compliant third-party payment processors.
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On Demand LLC does not store, process, or retain full credit card numbers, CVV codes, or payment authentication data.
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You agree to provide accurate billing information and authorize the applicable payment processor to charge your selected payment method.
6. Shipping, Delivery & Risk of Loss
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Shipping timelines are estimates and not guaranteed.
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Risk of loss and title for physical products pass to you upon delivery to the carrier unless otherwise required by law.
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The Company is not responsible for delays caused by carriers, weather, or events beyond our control.
7. Returns, Refunds & Cancellations
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Return, refund, and cancellation policies are disclosed at on our returns policy webpage. You can view this webpage here.
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Refunds, if approved, are issued to the original form of payment in accordance with the payment processor’s policies.
8. Taxes
You are responsible for any applicable sales, use, or other taxes associated with your purchase unless otherwise stated.
9. Intellectual Property
All content on the Site, including text, graphics, logos, images, videos, and software, is the property of On Demand LLC or its licensors and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.
10. User Submissions
Any information, feedback, or content submitted through the Site becomes the property of the Company and may be used for lawful business purposes, unless otherwise required by law.
11. Disclaimer of Warranties
The Site and all products and services are provided “as is” and “as available”, without warranties of any kind, express or implied. To the fullest extent permitted by law, the Company disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
12. Limitation of Liability
To the maximum extent permitted by law, On Demand LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising out of or related to your use of the Site or products. In no event shall the Company’s total liability exceed the amount paid by you for the product or service giving rise to the claim.
13. Indemnification
You agree to indemnify and hold harmless On Demand LLC, its officers, members, agents, and affiliates from any claims, damages, losses, or expenses arising from your use of the Site or violation of these Terms or the use of the products purchased on the Site.
14. Third-Party Links
The Site may contain links to third-party websites. The Company is not responsible for the content, policies, or practices of third-party sites.
15. Privacy
Your use of the Site is also governed by our Privacy Policy, which is incorporated by reference.
16. SMS Communications & Text Messaging
- Program Description On Demand LLC operates a conversational customer care and informational messaging program. By opting in, you agree to receive text messages from On Demand LLC relating to: – Replies to your support questions and technical assistance requests – Order, shipping, permitting, and installation status updates – Appointment scheduling, confirmations, and reminders – Service, warranty, and safety notifications We do not send marketing or promotional text messages through this program.
- Consent By providing your mobile telephone number and affirmatively opting in, you give On Demand LLC your express consent to send you text messages at that number, including messages sent using automated technology. **Consent is not a condition of purchase.** You may use our products and services and receive support without agreeing to receive text messages. You must be at least 18 years old and the owner or authorized user of the mobile number you provide.
- Message Frequency Message frequency varies based on your activity and the status of your order or support request. Outside of an active conversation, customers receive no more than 5 messages per month.
- Message and Data Rates Message and data rates may apply for any message sent to you from us and from you to us. Contact your wireless provider with questions about your text or data plan.
- How to Opt Out You can cancel the SMS service at any time. Reply **STOP** — or QUIT, END, CANCEL or UNSUBSCRIBE — to any message you receive from us. We will send one confirmation message, after which you will receive no further texts from us. We also honor opt-out requests made in any other reasonable way, including by email to support@ondemandinstantsolar.com, by phone at 816-539-6997, or verbally to any On Demand representative. We process opt-out requests as soon as practicable and no later than ten (10) business days after receipt. To rejoin, opt in again using any of the methods described in our Privacy Policy, and we will resume sending messages.
- How to Get Help Reply **HELP** to any message for assistance, or contact us directly at **support@ondemandinstantsolar.com** or **816-539-6997**.
- Carrier Liability Wireless carriers are not liable for delayed or undelivered messages.
- Supported Carriers The program is supported by major U.S. carriers including AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, U.S. Cellular, MetroPCS, and Virgin Mobile. Carriers are not liable for delayed or undelivered messages.
- Privacy Mobile information and SMS consent data are never shared, sold, or provided to third parties or affiliates for marketing or promotional purposes. See our full Privacy Policy at **https://ondemandinstantsolar.com/privacy-policy**.
- Contact On Demand LLC 1309 Coffeen Avenue, Suite 1200, Sheridan, Wyoming 82801, United States, info@ondemandinstantsolar.com · 816-539-6997
17. Governing Law & Venue
These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles. Any legal action arising from these Terms shall be brought exclusively in the state or federal courts located in Wyoming.
18. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to the Site. Continued use of the Site constitutes acceptance of the updated Terms.
19. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
20. Entire Agreement
These Terms, together with the Privacy Policy and any additional policies referenced on the Site, constitute the entire agreement between you and On Demand LLC